Manage Users
Devotee accounts (mobile = account ID). The main mobile is editable ONLY here.
| ID | Name | Mobile | City / State | Last Login | Active | Actions | |
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HEIC → JPG Converter
Converts iPhone HEIC photos to JPG entirely in this browser — nothing is uploaded, no server involved. Filenames are kept (14.HEIC → 14.jpg).
Fix Gotra Temporary
Subscriptions whose gotra is still "." — read the names, type the gotra, clean the names, Save. The row disappears once fixed.
Old Records — Home Archive · read-only
Select an old event to see its full report — pujas, collections, COD, RTO loss, dues and units.
Old Pujas Archive · read-only
All 1,01,080 pujas from the old system. Search by order no., AWB, mobile, name, email, PIN, city or address.
Filters — Old Pujas
Old Delivery Statuses Archive · read-only
Courier delivery outcomes from the old system, searchable by AWB or order no.
Old Events Archive · read-only
Every event created in the old system.
Old Puja
Store Products
Add and manage the products shown in the store.
Store Orders
Customer orders placed through the store.
Category Sequence
Drag categories to set the order in which products are grouped — this order is used on both the customer store and the admin Products list.
Add Product
Order
Login as Devotee
Open a devotee's account to check their view — no OTP or SMS is sent to them.
Don't know the number? Search by name
Find a devotee inside their subscriptions or bookings, then open the matching account.
Manage Admins
Create staff logins and approve which modules each person can use. They see only their approved modules after login.
Upload Photo / Complete
Contacts Database
All mobile numbers (deduplicated) for promo SMS & WhatsApp — from bookings, Callyzer, Aisensy and uploads.
Campaigns
Blocked Mobiles
Blocked numbers are flagged in spam review and never receive promos. Blocking also opts them out.
Add Numbers
Prasad Tracking
Manage Pujas
Every completed Anjali & Hawan puja — all dates — that is still waiting to be shipped. Book, make ready, hand over.
Dashboard
Bookings
Filters
| Order Ref | Devotee | Total · Payment | Source | Shipping | Status | Actions | |||
|---|---|---|---|---|---|---|---|---|---|
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Events
Only one active event is shown on the homepage. Scheduling a new event auto-deactivates the previous one.
| # | Event Name | Description | Start Date | End Date | Show on Homepage | Edit Lock | Actions |
|---|---|---|---|---|---|---|---|
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Wallet Management
| # | User ID | Name | Mobile | Balance | Actions |
|---|---|---|---|---|---|
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| Date & Time | Type | Amount | Balance Before | Balance After | Description | Reference | Admin |
|---|---|---|---|---|---|---|---|
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Special Prasad
Reusable special items auto-included with certain packages (Bhog, Sringaar, …). Each has a short code printed on the packing label. Link them to packages in the Package editor.
| Order | Name | Short Code | Status | Actions |
|---|---|---|---|---|
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Add Special Item
Manage Refunds
Cancelled bookings that were paid (Razorpay or Wallet). Issue refunds to the original payment mode. COD & unpaid bookings never appear here.
| Ref | Devotee | Mode | Amount | Cancelled | Refund Status | Action |
|---|---|---|---|---|---|---|
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Settings
Control features and behaviour of the booking portal.
Courier Account Managers
Point of contact at each courier for escalating stuck shipments (undelivered / out-for-delivery, not yet RTO). Add the manager's name, email, main mobile and WhatsApp number for every courier.
Subscription Booking Alert
When ON — devotees who already have an active subscription will see a popup notice before booking an Event Puja. They can still proceed to book.
Payment Recovery Gap
How long after a FAILED online booking attempt before the devotee gets the recovery message (pay again / switch to COD). Most devotees who intend to retry re-book within this window — they are skipped automatically.
Premature RTO Window
A parcel returned (RTO) within this many days of pickup is flagged on the Dashboard as a possible courier EMBARGO — it never really traveled and is coming back to the office.
International Shipping Charge
Delivery inside India is always free. This charge is added only when the delivery address is outside India (pujas AND store orders). COD is never offered internationally.
Store Pratistha Event
Event name used in the store order-received WhatsApp — "Pratistha of your (product) will be done on this event through a hawan puja." Update it before every new event/batch.
Welcome Popup (New Look)
When ON — first-time visitors on the homepage see a "Welcome to our new look & feel" popup with an Explore button. Shown once per device, repeats after 30 days. Turn OFF when no longer needed.
Duplicate Event Booking Alert
When ON — devotees who already have a booking for the current active event will see a warning popup before booking again.
High-Value COD Spam Thresholds
COD bookings above these amounts are flagged in Automatic Spam Review — high-value COD orders are the most common spam. Set ₹ for each.
Razorpay Payment Check
Manually reconcile online payments — checks Razorpay for any payment stuck as created, confirms the ones actually paid, and marks abandoned ones (older than 20 min) failed. Same as the automatic every-minute job.
Import Subscriptions
Upload a CSV file to bulk-create active subscriptions. Download the template, fill it in, then upload.
Download the template
Fill in one row per subscriber. Do not change the column headers.
Download Template CSVeap_sub or edp_sub) · sub_price · devotee_name · family_names · gotra · email · alt_phone · wish · business_name · dakshina · free_items · paid_items · wants_delivery (1/0) · pera_qty · preferred_courier · address · city · state · pincode · country · admin_notes · change_notes
sub_price: just enter the amount — the software auto-picks the matching package (blank = base package). free_items / paid_items: names or short-codes separated by
|. preferred_courier: courier name or blank.
Upload your filled CSV
Preview & Import
Import Wix Bookings
Upload the "Pujas from Wix" export. Bookings are added to the current active event. Already-imported bookings are skipped automatically — safe to re-upload the full file anytime.
Upload the Wix CSV
Preview & Import
Mobile Dedup
Find phone numbers that booked more than once for the same event. Review and mark duplicates side-by-side.
Email Dedup
Find emails that booked more than once for the same event. Same review flow as Mobile Dedup, keyed on the email field.
Blocked User Check
Scan all bookings for the selected event and flag any booking placed by a blocked or suspended account.
Convert Subscriptions
Materialize every active subscription as an Event Puja for this event (wallet debited). Must be done BEFORE starting the next event — or skip with a password for no-subscription events.
Start Next Event
Close bookings for this event by starting the next one — so the print list is final and no one can book after it. Optional: fill the spending report early.
Dhaga All
Special events only: send Dhaga (Thread) to EVERY devotee — converts all no/blank Dhaga entries of this event to YES. Password-protected.
Print Names
Generate a printable list of devotee names and gotras for the selected event to be used during the puja ceremony.
Send Photos & Videos
Three steps: (1) upload puja photos by page number, (2) add the event's YouTube video link, (3) send photos & videos to devotees by WhatsApp / SMS.
Book Courier (Domestic)
Book prasad delivery for completed domestic bookings. Preferred courier if set, else waterfall: Blue Dart → Ekart → Delhivery → Shiprocket. Book selected or the whole event.
Book Courier (International)
Book prasad delivery for completed international (outside-India) bookings via Shiprocket. Prepaid only. Book selected or the whole event.
Category Quantity
How many boxes per packing category (4P, 8P, special requests…) across the whole event — for shipping prep before printing labels. Filter by courier.
Print Labels
Print packing labels for completed deliveries — grouped by courier & packing category (pera + item short codes + special prasad). A4 sheet, ready to cut.
Scan (Ready to Ship)
Scan each packed box's AWB barcode to mark it ready for shipping. Live scan or bulk-upload from the reader's memory. See ready vs not-ready by courier & category.
Track Prasad
Live courier status for the event's parcels — delivered, out for delivery, in transit, RTO or stuck. Refresh + search any AWB with its full journey.
Complete Report
Final step — record this event's spending (ads, courier, WhatsApp, SMS) and key dates (handovers, COD collection, reminders). Required to close the event.
Event Report
NG & Address Check
Automatic Spam Review
Send Puja Photos & Videos
Name your photos by page number (e.g. 1.jpg, 2.jpg) and upload them together — the system files each as that page. Everyone whose name is on a page gets that page's photo, and those pujas are marked completed. Wrong/unknown page numbers are rejected.
Book Courier (Domestic)
Domestic completed deliveries (photos sent, want delivery). Each goes to its preferred courier if set, otherwise the waterfall Blue Dart → Ekart → Delhivery → Shiprocket. International is handled separately.
Book Courier (International)
International (outside-India) completed deliveries. Booked via Shiprocket only, prepaid (no international COD).
Category Quantity
Print Labels
Scan — Ready to Ship
Shipping Message
Track Prasad
Complete Report
Sub Duplicate
Event bookings from people who already have an active subscription (matched by mobile and/or email). Reviewed separately for Prepaid and COD — cancelling a prepaid booking refunds the subscription's wallet.
Sub Duplicate Review
Mobile Dedup
Mobile Number Duplication
Mobile Duplicate Review
Admin Notes & Special Requests
Suspicious Keywords
Matching is not case-sensitive, and checks name, wish, gotra, address, city, state & email. For privacy, the existing keyword list is hidden here.
Convert Subscriptions
Convert every active subscription into an Event Puja for the LIVE event — required before starting the next event.
Dhaga All
For special events: give Dhaga (Thread) to EVERY devotee of this event — all no/blank Dhaga entries become YES.
Start Next Event
Print Names
Page Roster
Each page shows up to 35 entries. Use this to find which page a devotee's name appears on — for photo dispatch later.
PIN Code Directory
All India PIN codes from data.gov.in (Dept. of Posts). Powers City & State auto-fill on the booking form.
Puja Starting Price
Set the "Puja Price Starting" amount shown on each booking card. Changes appear on the site instantly.
| Puja Type | Starting Price (₹) | Display Preview | Action |
|---|---|---|---|
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Manage Ratings & Feedback
Event Puja Packages
These cards are shown on the Tarama Puja page. Add, edit or remove packages — changes appear on the site instantly.
| Order | Name | Price (₹) | Puja Items | You'll Get | Status | Actions |
|---|---|---|---|---|---|---|
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Anjali Puja Packages
These cards are shown on the "Puja as your Date" (Anjali) page. Add, edit or remove packages — changes appear on the site instantly.
| Order | Name | Price (₹) | Puja Items | You'll Get | Status | Actions |
|---|---|---|---|---|---|---|
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Hawan Puja Packages
These cards will be shown on the Hawan Puja (Video Call) page. Add, edit or remove packages — changes appear on the site instantly.
| Order | Name | Price (₹) | Puja Items | You'll Get | Status | Actions |
|---|---|---|---|---|---|---|
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Every Amavasya Puja — Subscription Packages (eap_sub)
Packages for the monthly Amavasya puja subscription flow. Changes appear instantly.
| Order | Name | Price (₹) | Puja Items | You'll Get | Status / Pera | Actions |
|---|---|---|---|---|---|---|
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EveryDay Puja — Subscription Packages (edp_sub)
Packages for the daily puja subscription flow. Changes appear instantly.
| Order | Name | Price (₹) | Puja Items | You'll Get | Status / Pera | Actions |
|---|---|---|---|---|---|---|
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CTP — COD to Prepaid
Devotee booked COD but paid into the bank account. Mark the puja as CTP; a super admin (or an admin with Approve CTP) then approves it, converting the puja to prepaid (Manual Bank Transfer). Works for Event, Anjali & Hawan pujas.
| Order Ref | Type | Devotee | Mobile | Package | Total | Payment | CTP Status | Actions |
|---|---|---|---|---|---|---|---|---|
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Prasad Complaints
Prasad complaints submitted from the website.
Contact Messages
Messages sent from the website's Contact Us form.
| Date | Name | Contact | Subject | Message | Actions | |
|---|---|---|---|---|---|---|
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International Bank Transfers
Transfer proofs uploaded by international devotees recovering a failed payment. Verify the money arrived, confirm their puja manually, then mark processed.| Date | Booking | Devotee | Phone | Amount | Reference | Proof | Status | |
|---|---|---|---|---|---|---|---|---|
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Message
Subscription Requests
Requests submitted by devotees — review each one and approve or reject.
| Ref | Type | Devotee | Mobile | Package | Total | Status | Submitted | Actions |
|---|---|---|---|---|---|---|---|---|
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Subscriptions
Active and cancelled subscriptions — approved by admin only.
Add Subscription
Filters
| Sub ID | Type | Devotee | Mobile | Package | Price/Month | Delivery | Status | Activated | Actions |
|---|---|---|---|---|---|---|---|---|---|
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Puja Add-on Items
Shared list used by Event Puja, Anjali & Subscription. Price 0 = Free item (devotee opts in); price above 0 = Paid offering.
| Order | Image | Name | Type | Price (₹) | Description | Status | Actions |
|---|---|---|---|---|---|---|---|
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